Data Policy

At Message Gateways, we are committed to protecting your privacy. This Data Policy explains what information we collect, how we use it, and how you can manage your personal data.

1. Information We Collect

We collect the following data to provide and improve our services:

First & Last Name
Email Address
Phone Number
Device Information (Manufacturer, Model, IMEI)
Contact List (only with user consent)
SMS History (only for delivery tracking and user records)

We do not collect sensitive data such as passwords or financial details.

2. How We Use Your Data

Your personal data is used for the following purposes:

Providing and maintaining our SMS services.
Processing transactions and delivering messages.
Improving our website and services based on user feedback.
Ensuring security, preventing fraud, and enforcing our policies.

3. Third-Party Services

We use third-party services to improve functionality, including:

Google Analytics: Helps us track website performance and user interactions.
Payment Providers: Secure transactions and fraud prevention.
Hosting Services: Ensures a stable and secure online platform.

These services have their own privacy policies, which you should review.

4. Google Analytics & Cookies

We use Google Analytics to analyze website usage. This involves placing cookies on your device. You can opt out of Google Analytics tracking by visiting: Google Analytics Opt-out.

5. GDPR Compliance & Your Rights

If you are a resident of the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

Right to Access: Request a copy of your personal data.
Right to Rectification: Request corrections to inaccurate or incomplete data.
Right to Erasure: Request the deletion of your data from our systems.
Right to Object: Object to certain data processing activities.
Right to Data Portability: Receive your data in a structured format.
Right to Withdraw Consent: Withdraw consent for data processing at any time.

To exercise any of these rights, contact us at support@messagegateways.com.

6. Data Retention

We retain your personal data only as long as necessary for legal, contractual, or operational reasons. If you wish to delete your data, please send a request to our support team.

7. Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe your child has provided personal data, contact us immediately, and we will take steps to remove it.

8. Security Measures

We implement strict security measures to protect your data, including encryption, secure servers, and regular audits. However, no online platform is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Data Policy at any time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

10. Contact Us

If you have any questions about this Data Policy or wish to request data deletion, contact us at:

Email: support@messagegateways.com

Address: 1234 Gateway Ave, Tech City, TC 56789